When shopping at Pacific Supplies Co., it means that you have agreed in advance to this Privacy Policy, as well as the current and future terms. If you do not agree to these terms, you should stop shopping and notify the Company.
Pacific Supplies Co. regards respecting the privacy of each customer as its privacy policy. Therefore, the company will comply with the requirements of the Personal Data (Privacy) Ordinance and is committed to complying with international recognition on the protection of personal data privacy. standard. At the same time, the Company will ensure that its employees comply with the most stringent security and confidentiality standards when handling personal information.
If the company's server is disconnected and customers' personal data is lost due to natural factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, attacks, or other force majeure factors, the company will not be responsible for the aftermath and compensation.
Tianyuan Foods (Pacific Supplies Co.) is hereinafter referred to as Tianyuan Foods.
1. Reasons for collecting information
From time to time, you may be asked to provide information to Tianyuan Food in order to use/order certain products. When you browse our products on the website, you may be asked to provide further website usage information. The main purposes of collecting information are as follows:
Verify the identity of our membership holders - For this purpose, information such as name, mobile phone number, personal address, email, etc. will be collected from you during registration.
Providing Tianyuan Food products and support - This information includes contact information, and the products or support you requested. This information will also be used to provide you with the latest information on products and services.
Marketing purposes - including contacting you directly to inform you of the latest news. Tianyuan Food is committed to following the company's strictest guidelines and selecting reputable partners to provide services. However, the company's privacy protection does not cover your direct transactions with third parties (including but not limited to online auction buyers/sellers, online store or other hypertext link website), the Company recommends that you consult the relevant parties for their codes and guidelines before providing any personal information.
2. Disclosure of collected information
You confirm and authorize Tianyuan Food to retain and store all information you provide in one or more of our databases. Tianyuan Food will maintain comprehensive control and protection of all information in these databases in accordance with strict security and confidentiality standards, and will not disclose it to third parties, except for the following people or institutions:
(a) Third-party service providers who provide support services (including but not limited to administrative management, installation, telecommunications, computer, and other professional services, etc.). These providers are contractually bound to comply with the privacy standards set forth herein.
(b) Any person to whom Tianyuan Food is required to disclose information in accordance with applicable legal, governmental or regulatory requirements.
(c) People or institutions with whom you transact through our services, such as online stores, banks or other institutions.
Tianyuan Food will not disclose your personal information to third parties for marketing purposes without your prior consent.
3. User’s choice
Tianyuan Food will regularly provide users with the latest news or communications without your request via email. If you no longer wish to receive communications sent without your request in the future, you can contact our customer relations personnel by email, and they will delete your name from the contact list for the above communications. Tianyuan Food will only retain your contact details for the purpose of providing customer service, such as informing you of the latest offers, changes to membership services, etc.
4. Use "Cookies" to collect information
Tianyuan Food may use "cookie files" ("Cookies") to collect user usage information of the service, which will be helpful when the user visits the website again. A "cookie file" is a small piece of data sent by a web server and stored in a web browser so that the piece of data can be read from the browser in the future. Currently, the information collected from cookies is used to improve the functionality of the Service. The information provided by Tianyuan Food Service is organized and arranged based on the company's analysis of users' cumulative use of the service. Cookies help both to make the login process smoother and faster, and to save data between calls.
You can turn off the cookie file function on your browser without affecting your browsing of our website, but cookie files do make our company's services more convenient. Turning off the cookie file function may make use more complicated and involve more input procedures. You should also note that if you clear the cookie file function, it may affect certain functions of our services.
Our company will not be responsible for any personal losses caused by using "cookie files" to collect information.
5. Period for which data will be retained
Your personal data will be retained for an appropriate period to fulfill the specified purpose.
6. Updates to the Privacy Policy
Tianyuan Food is very concerned about the privacy issues of users and knows that when the company provides new functions or business services, it is necessary to update this policy. The company also has the right to modify it without any notice.
7. Other rights
Nothing contained in this privacy policy shall limit any person's rights under the Hong Kong Personal Data (Privacy) Ordinance. You should be aware of your rights under the Personal Data (Privacy) Ordinance, including:
(a) Inquire whether the Company holds any personal data about you.
(b) Access your information held by the Company.
(c) Request correction of your information.
(d) Ascertain the Company's policies and practices from time to time in relation to the information and types of information held.
(e) It is prohibited to access or use your information and request to be informed of the actions taken by Tianyuan Food in response to any of the above requirements. Tianyuan Food will reserve the right to make any changes to comply with the above requirements.